我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (3,324)
筛选点评
3,324 条结果
旅行者评分
1,450
1,237
426
131
80
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
1,450
1,237
426
131
80
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 3,324 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

这是我们第一次来这家酒店,从我们到达那一刻起,一切都很棒。从接待处到泳池区再到酒吧和餐厅,所有工作人员都非常友好,并且非常贴心地接待所有的客人,工作人员始终保持友好的微笑。我们住在拉奈套房,有两间浴室,特大号床的独立起居区,还有宽敞的阳台和躺椅,给人留下了深刻的印象!房间很干净,景色很美!食品种类丰盛,服务非常周到。酒店有漂亮的泳池,还有很多放松身心的地方。请注意,我们是在“淡季”去的,当时入住的客人和孩子都不算多,所以我们不确定旺季时这里会有多忙碌。肯定会再回来的。

感谢 David P
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
EdwardK1997,槟城宾乐雅度假村 的 General Manager,回复了这篇点评回复时间:2周前
Google 翻译

Hi David P,

Thank you for sharing this.

I am delighted that you had a great and amazing time at the pool and enjoyed the food.
It is a pleasure to hear of your positive thoughts about our facilities, room as well as the service.
Great to know the team looked after you and delivered excellent service.

Your comments are greatly appreciated as it helps us strive to continually improve to deliver excellent service.

Thank you again for staying with us. We look forward to your return.

Kind regards.

Ed

Edward Kollmer
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评 通过移动设备发表

我们得到了一个家庭房,宽敞的装饰非常舒适,适合4口之家。早餐很棒,服务很好。孩子们喜欢游泳池和儿童俱乐部。沿着酒店前面就是夜市。一切都在酒店附近,餐馆便利店等都在步行距离之内。

1  感谢 azrin73
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
EdwardK1997,槟城宾乐雅度假村 的 General Manager,回复了这篇点评2019年8月30日已回复
Google 翻译

Hi azrin73,

Thank you for sharing this. I am pleased you enjoyed and had a relaxing time with your family.

I am delighted the location of the resort suits you and your children are fond of the pool and Kokonut Klub.

Your comments are greatly appreciated and it helps us strive to continually improve to deliver excellent service.

We hope to welcome you back for another memorable experience with us.

Kind regards.

Ed

Edward Kollmer
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月23日的点评

在PR酒店住了4天,比2018年的时候要好一些。因为一些问题,酒店泳池关闭半天。我提前一个小时给接待处打电话咨询游泳池是否开门,我们下楼时发现游泳池时关着的。(没有一个职员知道出了什么问题)。然后冰箱也是坏的,等了大概4个小时才能还一个好的给我们。沙滩不是很干净,到处都是那些销售员:卖纺织类的、卖帽子的、卖水的等等。餐厅,非常失望!其中一间是所谓的意大利餐厅,我们点了意式汤圆和意大利面,2个菜都煮得太久了。很抱歉的说,我们不会再选择这个酒店。(难过的表情)干杯,杜松子酒

2  感谢 GinPeter
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
EdwardK1997,槟城宾乐雅度假村 的 General Manager,回复了这篇点评2019年8月30日已回复
Google 翻译

Hi GinPeter,

Thank you for sharing this and taking time to articulate your experience.

I apologize for the observations mentioned.

I am sorry for the manner that the front office team member handled your enquiry which will be shared for improvement.
Your comment about food at Gustoso will be addressed so too the mini fridge.

We truly value the opinion of our guests that helps us to further improve.

Thank you again for staying with us. If I can be of further assistance please do not hesitate to contact me personally.

Kind regards.

Ed

Edward Kollmer
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2019年8月16日的点评

员工态度和善及主动帮助解决问题 (忘记多谢酒店停车场内的员工) 服务非常好 衞生好 环境优美 附近有夜市 是间优质度假酒店

与 Pan Pacific Hotels Group 合作收集的点评
感谢 nicolecheung2019
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.cn.tripadvisor.com 查看原文
EdwardK1997,槟城宾乐雅度假村 的 General Manager,回复了这篇点评2019年8月25日已回复
Google 翻译

Hi nicolecheung2019,

Thank you for sharing your stay and compliments about our team, service and location near to the night market.

I am delighted the team assisted and looked after you during your stay with us. Your kind review will be shared with them.

We truly value the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward.

Thank you again for staying with us.

Kind regards.

Ed

Edward Kollmer
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月21日的点评 通过移动设备发表

和15个家人一起在这间酒店住了7个晚上-酒店干净,员工出色,总是很乐意帮助我们。泳池周围,酒吧或者客房服务的食物都很优秀,而且价格很好。位置也很出色,因为商店和市场就位于酒店外的前面。早餐真的非常好吃,有很多选择-但是在某些时间段,特别是周末的时候会忙碌,但是服务员都会尽力为你服务。很期待再回来。

1  感谢 jase797
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
EdwardK1997,槟城宾乐雅度假村 的 General Manager,回复了这篇点评2019年7月30日已回复
Google 翻译

Hi jase797,

Thank you for sharing this and compliments about our team and service.

I am pleased to hear you and your family had a great time and you are contented with the food prepared by the chefs and the location of the resort.

It is great that we have met your expectations.

Your comments are greatly appreciated as it helps us strive to continually improve to deliver excellent service.

Thank you again for staying with us. We look forward to your return.

Kind regards.

Ed

Edward Kollmer
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评