Thank you very much for your positive feedback towards our room,location and facilities. At Novotel, we always believe in the guest's satisfaction and we never compromise on this. We have trained our team members to focus and cares every details of our guests to maximize the level of service during his / her stay. Thank you for your compliment on our staff and also recommending us to other travelers. We do hope to welcome you again at Novotel Bangkok Suvarnabhumi Airport.
Thank you for your support to Novotel Bangkok Suvarnabhumi Airport Hotel and for staying with us. We truly appreciate you for taking your time to write this review. Your honest feedback is of great value for us. It makes us very happy to know that you and your kids had an overall divine stay at our hotel and we are thankful for your kind compliments especially on our excellent breakfast and shuttle services.
It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.
距离机场超近, 有隧道可走5分钟到, 或从2/F 的4号门就找到他们的专车接送服务!
超大的饭店! 房间是正常大小就是了~ haha!
第2天一早起床, 还吃了自助早餐, 种类丰富多元!
有西式, 中式点心, 还有日式的面豉汤呢! 有点惊喜!
Thank you for sharing your experience at Novotel Bangkok Suvarnabhumi Airport. We appreciate your kind feedback and are delighted to hear that you had a great stay. We are happy that the location and our service facilities suited to your flight plan. So that allowed you to have more time to enjoyed the variety of our early breakfast.
Your expectations and your feedback is integral to our ability to continue to improve and maintain our high standards. We hope you visit us again soon!
Thank you for your continuous support towards Novotel Bangkok Suvarnabhumi Airport Hotel. We are most delighted to learn that you enjoyed the hotel’s service and facilities. Your particular comment especially about our staff has been passed onto our team and it certainly encourage us. You make our jobs more enjoyable. If there is anything we can do prior your future stay, please do not hesitate to contact us at your convenience.
Thank you so much for your review about your experience at Novotel Bangkok Suvarnabhumi Airport Hotel.
I’m glad you valued our 24hours flexi policy as well as the hotel shuttle service. It’s nice to hear that our policy made your stay comfortable and able to suit your trip.
With my great pleasure, your feedback has been shared among the team and we hope to see you again very soon in the near future.
Thank you for letting me know these issues. I hereby would like to apologize for all the inconvenience regarding the cockroaches. We discussed all these points with the team this morning to address it immediately as it is unacceptable. It was kind of you to bring these case to my attention, and despite this I do hope that we will be able to accommodate you when you next plan to stay at Suvarnabhumi Airport.
Please feel free to reach out to me so that I can ensure the comfortable stay in advance. In meantime I stay at your disposition.