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附近酒店
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1 - 6 条点评,共 674 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

周五晚上在这里的酒吧吃了一顿饭,工作人员非常热情,服务及时,食物也很好,各个方面的体验都很棒。我点了一份肋眼牛排,是当地出产的,还包括有洋葱圈、炸薯条和豌豆,牛排完全是按照我的个人喜好烹饪的,入口即化。

感谢 jack k
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Guest,

Thank you for your review of your bar meal at the Nethybridge Hotel. I’m so pleased that you enjoyed your steak, which is from a farm on the outskirts of the village and of very good quality.

I do hope you return to visit us again.

Kind Regards

Eva Secker
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评

在最后一刻决定的周末假期;我们在这里住了1晚。这里的员工非常好客。房间很棒,舒服,一个很大很好看的凸窗俯瞰主街。我们选择了节日餐作为晚餐,床和早餐,我们也被周到的服务员所惊讶到,尤其是Felix,以及圣诞节布丁的灯光。吧台侍者非常闲散,但当地人使我们非常受欢迎。早餐在清晨很忙碌,可以看得出侍者在尽力赶上快节奏,前台的工作人员也都来帮忙清理桌子。总体来说,很棒,物有所值以及舒服的酒店。

感谢 Colette R
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear Guest,

Thank you so much for such a glowing review of your stay with us at the Nethybridge Hotel. I am glad that you enjoyed your time with us, and that you found our staff to be attentive. I am sure that Felix will be proud to hear of your praise.

We do aim to provide good value for money to all our guests, and many recognise this by becoming returning customers. I do hope you can stay with us again in the future. Please look at our website to see what deals are available.

Kind Regards,

Eva Secker
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月8日的点评 通过移动设备发表

我们走了很多路之后,在这停下来找吃午饭的地方。先坐下之后再想我们吃什么。我们各自点了一份芝士洋葱吐司和一杯喝的。东西上来的时候我们基本上都笑了。这就是两块烤过的薄面包加点汉堡芝士酱,然后是一整块洋葱放进里面,最糟糕的是,旁边的沙拉上几乎放了一整瓶沙拉调味酱...呵呵!!都懒得说我们最后没怎么吃了。我还去上了个厕所,女厕有一扇门还坏了,你都能看到挂在墙上的镜子差不多要掉下来了,但还没被换掉...下一次我们到内希桥玩的时候,坚决不会再来这吃饭了。

2  感谢 HLL90
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评2018年11月10日已回复
Google 翻译

Dear Guest,

I am sorry to hear that you didn't enjoy your meal with us. However, your review is peppered with inaccuracies.

I have personally investigated these matters, and I can reassure you that we do not use any processed cheese in the toasted sandwiches. The cheese that is used is grated cheddar. The bread used is a standard thin sliced bread rather than the thick bread used for toast, to make sure it crisps nicely. As our bakery products come from a reputable catering supplier, I am at a loss at how you can describe it as cheap.

There was the standard amount of onion in the sandwich and dressing applied to your side salad, and while I can appreciate people have different preferences to the amount of onion and dressing they would like, my kitchen team tell me there would be no way in which these items would be on your plate in the amounts you describe.

Nevertheless, if you were still not happy with your meal, you did not mention it when it was served or when the server checked back to see if you were satisfied. I am also unable to find any evidence of complaint made at the time. Had we have known you were not happy with your toasted sandwiches or the accompanying side salad, we would have been happy to change it.

I have looked into the problems that you described with our ladies toilets. The mirror had been damaged very recently, and we were awaiting a replacement when you visited. As we are not close to any major suppliers, this can take a few days. I also looked at the locks in the toilet cubicles, and found them to be working satifsfactory.

Our hotel does welcome all feedback, whether good or bad, so we can know what is working, and what we need to improve on. Reviews such as what you have provided on your first Trip Advisor submission are definitely unfair, as if there was indeed a genuine problem, you did not give us the chance to rectify it.

Regards

Eva Secker
General Manager

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2018年10月12日的点评

位置很不错,很适合游览,也很适合散步、徒步、爬山,不管你喜欢什么,这里都很适合你。酒店看起来很不错,感觉很有非常大酒店的风格,尤其是办理入住和预订的时候。没有什么能破坏我此次入住体验,但是我没有给这家店5星好评。房间很不错,我和妻子入住了大床房,女儿睡在了房间里的一张小一点的床上。房间和浴室都是最近升级过的,和老旧的走廊、公共区形成鲜明对比。工作人员都很不错,早餐特别好,位置也很不错,使得选择来这家酒店入住很棒。我已经把这家酒店推荐给朋友了,我以后也还会再来这里入住的。

感谢 148ian
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评2018年10月13日已回复
Google 翻译

Dear Guest,

Thanks for choosing to stay with us at the Nethybridge Hotel. I'm glad to hear that you enjoyed your stay with us, and that your room met your expectations.We have been concentrating on refurbishment on the guest rooms, but will be moving on to the public areas soon.

I will pass on your comments about breakfast to our kitchen team, who I am sure will be delighted by them.

I must apologise that you didn't seem to have a good check in experience, and had difficulty making meal reservations. If you wish, you can send me an e-mail to nethybridgemanager@strathmorehotels.com - hopefully we can resolve the issues that you had to ensure they do not happen again

The team and I would love to welcome you back to the Nethybridge Hotel again in the near future.

Kind Regards

Eva Secker
General Manager

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2018年10月7日的点评

这是一家最迷人的酒店,位于城市中的很好的位置,在安静的郊野的环境中,有着非常好的食物、优秀和殷勤的服务以及最友好的工作人员。酒店有着温暖的木头镶嵌的大厅和相邻的休息室,里面摆放着真皮沙发、很大的钢琴和各种尺寸的舒适的座位。我很喜欢坐在那里!在我们为期十天的苏格兰之旅结束时,入住这家酒店是我的体验的亮点!

感谢 69412bernard
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.de 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评2018年10月7日已回复
Google 翻译

Dear Guest,

Thank you for your review of the Nethybridge Hotel. I am happy to hear of how much you enjoyed your stay with us. Our team will be delighted to hear of how much you appreciated their service.

Our lounge is a very relaxing place to sit, and many of our guests have commented on how much they enjoy this room.

I do hope that you choose to stay with us again, and our staff look forward to providing you with the same friendly and efficient service.

Kind Regards,

Eva Secker
General Manager

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2018年9月21日的点评

酒店还行...没什么特别的。我们没有经历任何不快的事情,我只是根据我旅途中住的其他酒店与之比较进行评论。房间很小但很干净...总的来说没什么情调。但酒店的工作人员很可爱!

感谢 JulieB8263
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ev2379,内希桥酒店 的 General Manager,回复了这篇点评2018年9月26日已回复
Google 翻译

Dear Guest,

Thank you very much for your review of the Nethybridge Hotel. I am glad to hear that you had a good time with us and that you experienced our lovely staff. We regularly get praise about them, both on TA and our comment cards at the hotel.

Our hotel often gets commented on for its relaxed and informal atmophere, and I am sorry that you didn't experience this, but I do hope that you will come back to visit us again.

Kind Regards,

Eva Secker
General Manager

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