我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (1,356)
筛选点评
1,356 条结果
旅行者评分
364
509
291
109
83
旅行者类型
时节
语言所有语言
更多语言
364
509
291
109
83
查看来自旅行者的评论:
筛选条件
正在更新结果...
1 - 6 条点评,共 1,356 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年12月14日的点评

我们五月份在这住了一个星期,到达的时候时间已经很晚,办理登记入住手续的工作人员手脚麻利,非常不错。我们到来之前,房间里早已备好了食物和水。所有包含在住宿费里的食物和饮料都物超所值。我已经预订了2013年11月的再次回访,期待下一次的放松之旅。是的,如果在预订之前做些调查的话一定会知道,这家酒店离普拉亚布兰卡确实有点远。唯一不太令人满意的一点是,淋浴室应该安装一个门帘,出口处放一个踩脚的垫子,因为每次洗淋浴的时候,水会溅得满地都是,地板特别滑。

3  感谢 Gavin M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Anxa M,维克俱乐部珊瑚海滩酒店 的 Gerente,回复了这篇点评2012年12月16日已回复
Google 翻译

Dear Gavin M,

First of all, thank you very much for being our guest by choosing the VIK Club Coral Beach. We would like to thank you also for this nice word you've just left us.

It is a pleasure to read you had a nice relaxing holiday at our complex. We are glad you liked the courtesy dinner we left for you.

On the other hand, the shower issue it is something we have to solve. We believe that having curtains it is not hygienic.

All in all, we are really happy to read that you have already book for next year so we are really looking forward to meeting you!

Best regards,

Anxa Martínez.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年12月9日的点评

我们最近刚从这个酒店回来(十一月中旬),气温很适宜。
我知道以前有人说过,但我还是要说,这地方真是前不着村后不着店儿,非常非常安静,但是呢,这点我后面再细说。我们在机场租了辆车并且我建议你们也租一辆车,如果你不想去哪儿都坐出租车或者走上几公里,你确实需要一辆车,由你决定。
我知道西班牙普遍存在一个问题,九月的时候我们去伊比沙岛也遇到了同样的问题,他们什么忙都帮不上。“所有都包含在内的意思应该是全部都”而不是再去额外支付没什么意义的安全保障和空调使用。就说空调吧,尽管我为此支付了费用也抗议了,但它还是不起作用。使用网球场和设备需要付钱,使用无线网需要付钱,几乎全世界的无线网都免费了,使用冷冻室要付钱,使用熨斗也要付钱!使用空气要不要付钱啊???说不定正在制定审核这条明年实施呢!要记住,这个全包括价格就像一张保险的保单,是有很多例外条款的!
食物还是比较好的,我喜欢拿微波炉热一下再吃,价钱也比较合理。这个价位也不能期望吃刚做好新鲜的美食了。
当我预订房间填写一些表格的时候,或者类似的这些东西的时候,我都会非常礼貌的要求一间安静的房间,就是说一间离主楼越远越好的房间,我们不介意多走路,酒店又是如何对待我们的呢??他们安排我们住在32号房,一个没有服务人员的院子里,每天晚上10点,厨师们会卷起有轮子的箱子,将空酒瓶一个一个的扔到集装箱里并打碎,每晚都很准时的将我们吵醒,然后(幸亏我们起得早)早上5点50的时候,货车会开进来到同一个位置将垃圾和瓶子收走,所以,早上也有人叫醒我们。。天啊,他们能不能听明白顾客的需求啊!
很遗憾的讲,房间不是很干净,我们在的时候,地板一次都没有打扫过,你会看出来,因为脚踩上去就全是砂子的感觉。
很惭愧,我们固然很爱这个酒店的位置和安静,但是花同样的钱你可以找到很多更好的。
差一点忘记了提员工,不好意思,员工们很友好也很热情,特别要提到的是餐厅里的非常非常可爱的热情的面带微笑的年轻高挑苗条的女孩儿,你会因为这位年轻姑娘感到骄傲,因为你非常幸运有她为你服务。

2  感谢 EASTERNLOVER
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Anxa M,维克俱乐部珊瑚海滩酒店 的 Gerente,回复了这篇点评2012年12月13日已回复
Google 翻译

Dear EASTERNLOVER,
First of all, thank you for your visit ate the VIK Club Coral Beach and for leaving your opinion about our complex.

We would like to inform you that All Inclusive means that you have meals and drinks included during all services. Having All Inclusive does not means that you can have everything that you find at the complex.

All the information that you are complaining about it is posted on our website. We have written all services that we have, and we explain which services are not included. Besides this some of them are just with a refundable deposit, such as Air Conditioning.

We read all our reviews and we are grateful about them because it is one of the ways to improve. What happens is that people does not read our website. We usually have people requesting a “High floor room”.

Regarding guests requests it is just a wish that people have for their holiday. Everybody wants the best for their holiday. We have different villa categories for what people pay for, and that it is what you are going to get. Our reception staff does its best to please people requests. Besides this, we can assure you that we were fully booked in November.

We can include all the services that you are talking about like big hotels do but in that case we will have to raise our rates.

Our staff cleans every Monday, Wednesday and Friday. Besides this we want to apologize for any possible mistake during your stay.

All in all, we want to tell you that we try to do our best to make our guests spent a special time at the VIK Club Coral Beach obviously this was not the case and we want to apologize for that.

Best regards,

Anxa Martínez.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年12月5日的点评

11月中有11天假期,天气总是温暖舒适。对这个地方第一印象是有点“玄乎”,但我们很快意识到,这是一个组织严密的地方。工作人员工作努力并且效率高。有一些混淆了的消息,就是我们有权利取用任何饮料,因为我们是半食宿。答案是——早餐可以,但是晚餐没有,甚至是水也没有!我们本想在餐后拿一杯咖啡但是没有拿到!主厨真的很棒。食物多种多样,令人垂涎欲滴。带有果汁或酱汁的食物是烹饪过的,沙拉也很美味。他是酒店的宝贵资产。
别墅宽敞,绝对足够了,虽然不是新的或翻修过的,有一个很好的露台区,可以坐在外面。与隔壁卧室相邻的墙壁很薄,我们与隔壁的德国夫妇展开了“令人愉快的”(并不是)的交战。大部分的客人是德国人。毛巾有点薄,但是还算可以。泳池很好,水有点冷,但是当你进去之后感觉还好。一整天都有救生员在旁边真的很奢侈,因为几乎没有人进到泳池里面去!
有些人不喜欢露出肢体。这里感觉就像是我们在岛上的最末端,但我们喜欢它的遥远和宁静,轰鸣的大西洋仿佛就在门口。我们只能看它几个小时。到普拉亚布兰卡(Playa Blanca)多拉多海滩(Playa Dorado)的免费巴士每周三次,这很重要因为我们没有汽车。市场,商店,海滩和海泳添加到安静的别墅体验。我们很喜欢这个度假胜地。
Gema动画很有激情,但没有得到太多回应,因为大部分人白天都去了其他地方,或者只是想躺在周围放松一下。总而言之,如果你想要回归安宁平和,那这里是个不错的地方。

感谢 CarolHurley
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Anxa M,维克俱乐部珊瑚海滩酒店 的 Gerente,回复了这篇点评2012年12月7日已回复
Google 翻译

Dear Mrs. Hurley,

In first place, we would like to thank you for the choose you made by staying at the VIK Club Coral Beach your last November holiday. We really appreciate the comments you and all our visitors left at this website because it is one of the ways for us to improve.

We want to apologize the confusion about drinks you experienced. We wrote again our drink information as you suggested and we will try to be clearer in our explanations in the near future.

We will send your greetings to our Chef and to our cooking staff and we will tell them about your beautiful words. It is very important for them.

To sum up, we are really glad you enjoyed your stay among us and it would be an honor to meet you again in our little piece of Lanzarotes tranquility.

Best regards,

Anxa Martínez.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2012年12月5日的点评

这里号称就在珊瑚海滩上,可是打车要5.75欧元才能到市区,或者沿着坑洼不平的道路也得走一个钟头。VIK俱乐部很无聊,泳池冻的冰冷(还号称是加热的),设施相当不全。房间和别墅不太干净,布满灰尘,还有前一位客人留下的脏东西。最差的是浴室的垃圾桶和厕纸都大概一个星期没有更新了。床很硬,因为没有灯泡因此照明设施非常简陋。
食物充其量只能说没有新意,大部分都很冷,需要微波炉加热。有些客人都出去吃饭,虽然走全包也不在这儿吃。上无线网每天得6欧,或者一周25欧!就连城区的酒吧和咖啡馆里的网都免费呢!而且开开房间里的空调也要收费!
唯一的优点是活动部的Gemma,她尽力服务,虽然资源有限也很卖力。来此表演的唯一一位嘉宾是和鳄鱼一起的,对大多数客人来说蛇和蜥蜴什么的已经提不起大家兴趣了。所以所谓的活动就是猜谜,唱卡拉ok或者玩bingo。总共也不到15到20个人。
如果你租车是必须的那就来吧。

1  感谢 roynsheila
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Anxa M,维克俱乐部珊瑚海滩酒店 的 Gerente,回复了这篇点评2012年12月6日已回复
Google 翻译

Dear roynsheila,

To begin with, we would like to thank you for leaving this comment about your last holidays at the VIK Club Coral Beach. We believe this is essential for improving our services.

We would like to tell you that we are located in Playa Blanca, and there is no place named Coral Beach but our place. We are a quite family complex in which you can relax, we are proud of being away and all this can be found at our website (there is nowhere that you can read which says we are by the centre).

We have a cleaning quality control that does not allows to give a Villa to new guests without being checked beforehand. Our staff cleans every Monday, Wednesday and Friday (which includes emptying the bins). Besides this we want to apologize for any possible mistake during your stay.

Regarding the light bulbs, it is normal to burn them because of use. The normal procedure is calling the reception so we can know you are having a problem.

We had experiences some problems with our swimming pool due to a not proper working from the heating pump for what we must apologize for.

The restaurant attends lots of different nationalities for whom we try to do what we think is best. It is not easy to catch up with everybody’s taste, though we think we do it (as most of our feedback is good). Obviously this was not the case.

We offer a very good Internet service, fast and everywhere (you can use it in the Villa which is more comfortable than a Café or a Bar). Some hotels offer free wifi with very poor speed and only at the reception area. Besides this roaming it is much more expensive than our rates. We believe 25€ for a week it is not that much (3, 5€ per day when using 1 week voucher).
The air conditioning is for free. We only ask for a 10€ deposit which is refundable. Not charge at all.

To sum up, we want to apologize for not coming up with your expectations. We would like to show you that we take serious our guests feedback.

Best regards,

Anxa Martínez.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
这些点评为英文的机器翻译。 显示机器翻译?
3周前点评

入住日期:2018年12月
  • 旅行类型: 情侣游
    • 睡眠质量
    • 卫生与卫生
    • 服务
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
Christiaan v,维克俱乐部珊瑚海滩酒店 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2018年11月11日的点评 通过移动设备发表

入住日期:2018年8月
旅行类型: 全家游
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
Christiaan v,维克俱乐部珊瑚海滩酒店 的 Director de Relaciones Públicas,回复了这篇点评2018年11月30日已回复
Google 翻译

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评