H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评
回复时间：2018年5月22日
Dear Pepsibeth73,
Thank you very much for giving us some feedback on Tripadvisor. We are very glad to read you have been so satisfied with the hotel. What can we say? Even if we know we cannot please everybody, it is the high amount of satisfied guests what prooves we are doing a good job. It is a very detailed review and we hope it can be helpful for other travelers in the future.
It would be a great pleasure to welcome you again soon.
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年7月20日已回复
Google 翻译
Dear Jo J,
We are glad to hear that you have enjoyed your stay in H10 Rubicón Palace and thank you for sharing with all of us your experience on Tripadvisor.
We are delighted you mentioned our pools areas taking into account that we have eight swimming pools along the complex for all tastes and ages. Our main goal as hotel is to provide to the guest a full experience, that’s why we offer a huge choice of food in our two buffets restaurants. We also offer three thematic restaurants to allow the guest break the routine and enjoy an amazing evening in our Dolce Vita, Sakura or Steak House. And for a special evening a Cabaret show for those ones who would like to be delighted with a show while eating. With not doubts, we will share your nice comments with our animation team as it the best motivation they can have.
It will be a pleasure to welcome you again in our hotel in the near future.
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年5月12日已回复
Google 翻译
Dear Claire S,
We are glad to know that you have a pleasant stay and also we want to thank you for taking the time to write a review on TripAdvisor. It’s a great pleasure to read that you had enjoyed your holiday since the first time that you arrived at the hotel until the last minute. We are happy to know that you had enjoyed your rooms and the restaurants. We will share your comments with staff members because without them this hotel wouldn’t be the same. We hope to see you soon and keep been part of your memories.
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年4月20日已回复
Google 翻译
Dear Ljd06,
thank you for choosing the H10 Rubicon Palace Hotel for your holidays in the amazing Lanzarote and for sharing this review! People can have different opinions, but it's the high amount of guests being satisfied with the hotel what proves we are doing a good job and makes us proud, this means we are following the right path! As you certainly know our guests opinion is of primary importance for us and please be sure that we will take your feedback into consideration very seriously, we do aim to provide the best service to our guests by keeping our standards as high as possible. It would be a great pleasure to welcome you again in the future, in order to provide you brand new unforgettable experiences! We would like to see if we deserve an even higher rating next time with all the improvements done.
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年4月7日已回复
Google 翻译
Dear Brett, thank you for choosing the H10 Rubicon Palace Hotel for such an incredible and special occasion! Thank you also for this awesome review, we are more than proud to read that we kept up with the expectations and that you had a wonderful time! Thank you for having highlighted that you loved the staff, knowing that the hard work, the passion and dedication we put in our jobs daily is recognised fills our hearts with joy. Thank you because this means that we are following the right path! We will pass the message to Micaela indeed, our guests' opinion is of primary importance as you know and we want to provide the best service keeping up with the high standards. We can not wait to welcome you again very soon! Thank you and best regards, The Management
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年4月2日已回复
Google 翻译
Dear Pamillar2018:
Many thanks for your loyalty to the H10 Rubicon Palace and for sharing your review. We are pleased to read you have enjoyed the experience. We hope to welcome you again soon.
H10_Rubicon_Palace，H10鲁比肯皇宫酒店 的 Director General，回复了这篇点评2019年3月19日已回复
Google 翻译
Dear jeffrey r,
First of all, thank you very much for sharing your wonderful review. It’s a pleasure for us to read that you have enjoyed your experience. We really appreciate the kindness of your comments concerning our team, we will congratulate them on behalf of you. We are looking forward to seeing you again at H10 Rubicon Palace on another occasion.
