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附近酒店
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1 - 6 条点评,共 1,816 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

当我们到达那里时,我们升到了特级房间,非常便宜!接待处的罗伯托对我们很有帮助。1月1日是我妻子的生日,工作人员送给她一个又大又可爱的蛋糕。喜欢这个可爱的酒店。

1  感谢 David M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2周前
Google 翻译

Dear David M,

Thank you for trusting H10 Rubicon Palace to stay at during your visit in Playa Blanca and sharing your opinion with all of us on Tripadvisor.

It is a real pleasure to know that we could make your celebration and your holidays more memorable, and you have found our Privilege service satisfying, as this offer has an objective to provide the more complete and relang stay for our guests.

We are happy that you have mentioned our staff in your feedback, as they do their hardest to serve the guests on the best way. Your review makes us proud and motivated to keep up the improvement in the hotel.

We hope that we can see and welcome and your wife at our hotel in the future again,

Kind Regards,
The Management

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年8月18日点评

我们上次入住的时候天气不是很好,但是有很多地方可以坐着或闲逛,我们从来没有感到“很不开心”。Mikes咖啡店是最受欢迎的,也有很多吃饭的地点。我们住在一个漂亮的房间,可以欣赏到游泳池和大海的美景,靠近酒店的主要区域,和我们要求的一样,任何其他要求都很快得到了善良友好的工作人员的处理,他们总是在身边提供帮助。我会推荐这家酒店给任何正在寻找安静轻松假期的人。我们已经预订了明年的住宿。

1  感谢 Winnieanne
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2018年8月19日
Google 翻译

Dear Guest,

We were delighted to read your positive review full of praises and want to thank you for sharing your impressions with us. We are glad to hear that you enjoyed our facilities and were pleased with our staff member, this is a great motivation for us to keep working hard.

We are already looking forward to welcome you back soon here in Playa Blanca and want to thank you once again for your kind words.

Best regards,
The Management

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2018年8月17日点评 通过移动设备发表

这是个出色的酒店!这是我们在这家酒店度第二次假了,而且我们以后还会再回来。这家酒店有宽敞、可爱的房间。员工们都很友好,总会来帮你的忙。他们为所有人提供了极好的食物,即使是那些挑食的人也会满意的。我强烈推荐这家酒店!

感谢 lisabiggs10
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2018年9月5日
Google 翻译

Dear lisabiggs10,

Thank you for giving us some feedback. We are really glad to read you have been completely satisfied with the hotel and the staff working here. Yourr comments about the gastronomy are also very valued.

We hope to welcome you again soon.

Best regards,
The Management.

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2018年7月28日点评 通过移动设备发表

我们在这里度过了一段愉快的时光。服务人员态度很好,食物也很美味。有很多福利优惠。房间的环境也很好。这2周的时间度过的很美好。我们还会回来的。孩子们有很多可以玩的。有游泳池,就是水池的水有点凉。风景也不错。下次还会再来。

1  感谢 Ellen K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2018年8月8日
Google 翻译

Dear Ellen K,

Thank you for choosing H10 Rubicon Palace as destination to enjoy your holiday, it is a pleasure to read your comment about our hotel, we are very grateful for your words. We wanted to highlight that we have a heated pool service.

We are pleased to know that you enjoyed your vacation with us and I hope to see you soon, we are waiting for you with a smile.

Best Regards,
The Management

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2018年7月15日点评 通过移动设备发表

一家8口第一次在这个酒店住了10天。从字面上看不出这家酒店有多好。食物非常的好,在自助餐厅每天晚上都有新种类的食物可供选择。 Al a carte餐厅非常的棒,一定要在第一天预定,以防止订不到位置。儿童泳池以及俱乐部非常的棒。我们的儿子喜欢在酒店周围、迷你高尔夫、游乐场等地的一切活动。唯一不好的一点是泳池是咸水池,幸好孩子们的泳池有氯过滤。不过,一旦你习惯了,咸水也不会太糟糕。迫不及待地想要再回去!!

1  感谢 Sophiebowen
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2018年7月31日
Google 翻译

Dear Sophiebowen,

First of all, thank you for choosing H10 Rubicon Palace for your stay in Lanzarote. Thank you also for letting us know your opinion about our hotel, we really appreciate it.

We are really pleased to know that your expectations were accomplished by our services such as the restaurants, kids pool and the club.
We will also note your comment regarding the salt water in order to improve our services.

We are looking forward to see and welcome you and your family at our hotel in a future again.

Kind Regards,
The Management

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月6日点评

非常好的旅馆,工作人员也很乐于助人,但是这不是个情侣酒店而是家庭旅馆。我们换了3次房间,第一次是为了远离从早上十点到下午六点都不停歇的小孩子的尖叫声。第二次是高级房,但却没有海景,我们为上一个房间的海景大阳台是付过钱的,小房间里的家具太多了。餐厅有非常嘈杂的问题,孩子们到处都是,晚餐也是一样的。晚上孩子们也会到处乱跑。这是一个家庭旅馆,如果你想要一个安静的假期就不要来了。不是五星级的泳池区非常干净,spa泳池和治疗也很昂贵。很多太阳椅都被小孩子占领,儿童游泳池周围都在播放音乐。

3  感谢 juliedob
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
H10_Rubicon_Palace,H10鲁比肯皇宫酒店 的 Director General,回复了这篇点评回复时间:2018年7月11日
Google 翻译

Dear juliedob,

First of all, we appreciate that you have chosen H10 Rubicon Palace to spend your holidays.
We are glad to read that the staff has been helpful and friendly, our team works every day so our clients are properly taken care at all times. We are sorry that the first room that you had was located in the children's area, during high season we have differents profiles of clients (families, couples…) and we usually try to assign the room that fits better to each type of client. For us it is very helpful to receive, before your arrival, your preferences to take it into account. As you know, we offer two buffets, The Janubio is the main one and therefore it is the busiest, for clients looking for calm and relax, we offer The Tabaiba buffet which is quieter for those customers who seek tranquility. Also, for the guests who wishes to try different options, we have four à la carte restaurants with different specialties (asian, italian, american and El Volcan) where you can vary and enjoy a quieter dinner.

We are surprised to see your comment about the SPA, the average price for the SPA and treatments is among the cheapest on the island. The access to the SPA includes water circuit, Turkish baths, sauna, indoor and outdoor Jacuzzi, we also offer an exclusive outdoor area in which our clients can enjoy an outdoor pool while sunbathing in the Balinese bed. Also I would like to inform you that by accessing the SPA you can enjoy the gym for free.

We wish that for your next holidays you will find what you are looking for and in case you return please request your preference in order to assign you a quiet room.

Best regards,
The Management.

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