无论是酒店, 服务, 食物, 设备绝对是五星级, 房间够寛躺, 晚餐有多种选择, 中,日, 意, 泰, 法式餐厅任君选择, 晚上有乐队表演, 早上也有活动可自由参与, 一流享受, 这里员工很友善, 可给你一个令人难忘的假期. 但但这里车费贵, 由渡假村去市区约15分钟车程, 酒店叫的士很贵, 短短车程要十几美元, 去montego Bay 机塲也是约15分钟左右更要35美元, 如可以自己约车比较化算.
Thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!
We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon.
Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we would love to have the opportunity to host you again soon.
“With Service from the Heart”
Hello M Z,
We appreciate your lovely comments on our property and we too enjoyed having you.
The Kidz Club is wonderful and I am sure the staff loved taking care of you and kept you entertained throughout your stay . We provide many activities for the kids on a daily basis and aim to ensure your stay is filled with excitement .
We appreciate your overall comments on the property and very happy to know you had a wonderful time by the pool and enjoyed the cabanas as well as the buffet.
Once again, thanks for staying with us- we hope you will return soon !
"Service from the HEART"
Diego Concha | General Manager
因为包含一切费用的度假方式很适合带着孩子们----所以我们决定尝试位于牙买加的基瓦玫瑰厅凯悦酒店。我们的体验比预期的好。房间，食物和整体住宿都比我们想象的要好。特别是与行政总厨的互动，是我们入住期间的一个亮点。我们了解了当地文化，并且吃了当地的水果，非常有趣和美味！我们所接触到的基瓦凯悦酒店的大多数工作人员和他（Ignacio-sp?）, 都非常友好，乐于助人和热情。我们也很喜欢在预订时所选择的，在我们那层就可以到达的休息室。在不久的将来, 我们还会再去度假的。
Thanks for choosing the Hyatt Ziva and for bringing the kids along. I am thrilled to know that they had an overall wonderful experience at the Kidz Club . The staff is wonderful and truly enjoy taking care of the little ones while you have some fun .
We thoroughly enjoy what we do here at the Hyatt Ziva and that is to ensure that YOU and your family are well taken care you .
I have noted your comment on the lack of a kids pool- maybe on your next trip we will have one for the kids . I look forward to welcoming you and your family back soon .
"Service from the Heart"