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附近酒店
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1 - 6 条点评,共 744 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月17日的点评

观光的好地段。主人和助理员工都非常友好、热情和乐于助人。一般来说在价格上是合理的——我们住了两晚,每晚85英镑包括早餐。我们在一周的旅途中体验了一些好的另外收费的事物(设计师洗漱用品、花等等)和最好的早餐之一。然而即使这些点他们做得不错,他们无法弥补我们发现我们的房间和与卧室配套用具过小这一事实。床是标准双人床,不太舒服——床垫衬面太多了而且床上用品放在尺寸大得多的床上(我丈夫说他感觉自己睡在斜坡上!)我们和旅游的伙伴们的房间都非常热,意味着我们睡觉时要开着窗户,被A85的夜间交通打扰了。

感谢 suecF6240CD
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
KarenOby,Grove House 的 Owner,回复了这篇点评2017年5月18日已回复
Google 翻译

Thank you for taking the time to review your 2 night stay with us at Grove House.

I am pleased that you found both myself and my manageress to be friendly and helpful. We both take great pride in what we do, and each day it gives us immense pleasure to welcome guests from all over the world to stay with us.

We are a 4 Star Gold bed and breakfast, with many areas of the property achieving 5 Star status. We offer a ' Welcome Plate ' to all guests booking via our website which includes a carafe of wine, home baking and Jo Malone towels. I know you never mentioned this within your review, but was aware that you all enjoyed these items upon check in.

We have many little extras for our guests to enjoy from the Molton Brown toiletries, fresh roses in each room, fluffy bathrobes and brand new en suites for the 2017 season. I do appreciated you pointing out some of these within your review.

We serve an extensive gourmet breakfast daily with over 15 starters, 10 main courses, fresh fruit smoothies, speciality hot drinks, fruit flavoured water and toasted breads. I was thrilled to read that your Grove House breakfasts were the best of your week long trip.

You however had a few grumbles about your stay which I shall now address ...
Our ' Superior Double Rooms ' do indeed have double beds as is indicated in the room name. I feel it most strange to complain about this when you had the choice to book a Deluxe King suite which has a king bed.
You mentioned that your room with its brand new bathroom was petite. At no stage do we ever make out that our superior double rooms are bigger than they are. They are all of good size, and comfortably adhere to Visit Scotland's 4 Star Gold requirements.
Our beds all have mattresses that are all brand new for the 2017 season . They are memory foam and pocket sprung and each are dressed with deluxe toppers from Selfridges.
We receive many comments from guests on a daily basis about how comfortable our beds are.
I do appreciate the style of a mattress is very much a personal choice. Sorry it was not to your liking.

Lastly you mentioned that you were warm during the night. This is something I had no control over. We had experienced some incredible hot sunny weather during your stay and our heating was turned off. We do mention in our guest folders that if you require a cooling fan for your bedroom these can be provided.

I do hope that I have been able to address your concerns within your review.
We are a quality owner run bed and breakfast and we strive to exceed our customer expectations at all times, which is evident in many of our recent Trip Advisor reviews.


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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年10月18日的点评

我们带着2个小孩子在这住了3晚,体验好极了。所有的“小事情”都非常令人感激,从来自Billie的热情的欢迎,到Karen准备的美好的,让我们一直到晚餐时间都很饱的早餐!从一尘不染的房间,舒适的床和一个放松的休息室,我们都感到非常受欢迎,孩子们也是。

感谢 Robert M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
KarenOby,Grove House 的 Owner,回复了这篇点评2016年10月19日已回复
Google 翻译

Many thanks for your lovely review.

It was a delight to have you all as guests for 3 nights.

Thank you for staying with us , and I do hope you will visit again either back at Grove House or at our 5 star gold bed and breakfast Ardtorna.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年7月24日的点评 通过移动设备发表

森林酒店是一个住宿的好地方。凯伦增加了很多更好的实用性让它成为一个五星级的早餐加住宿酒店-用很棒的亚麻床单,浴袍和酒来迎接客人。而且这里的早餐非常好吃。我们给予森林酒店高度评价!

感谢 robinm253
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
KarenOby,Grove House 的 Owner,回复了这篇点评2016年7月25日已回复
Google 翻译

Many thanks for taking the time to review your stay with us at Grove House.

I am pleased that you enjoyed the complimentary wine. This is something that we offer to all who book directly with us via our own web site rather than through booking.com or another similar channel manager.

We are a high scoring 4 star gold bed and breakfast offering quality, style and many extra touches not always found in a bed and breakfast such as the deluxe towels, bath robes, large Molton Brown toiletries to the warmed towels with fresh ginger that are served upon arrival along with the wine and home baking.
I am delighted to read that you appreciated these aspects and felt that we are worthy of 5 star grading.

Our award winning gourmet breakfast offering a choice of 10 main courses daily is a real treat for our guests. Super to read that you enjoyed it.

May I say it was lovely to chat to you during your stay, and I do hope that you will stay with us again in the not too distant future.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年7月17日的点评 通过移动设备发表

我们住了2个晚上,并且留下了很深刻的印象。他们给了我们热烈的欢迎,并且友好地提供了有帮助的建议。很好的房间,有点小但是很舒适。很棒的早餐。到Oban只有很短的车程,可能更好的是远离了Oban的喧嚣。

感谢 Syd H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
KarenOby,Grove House 的 Owner,回复了这篇点评2016年7月21日已回复
Google 翻译

Thank you for taking the time to post your review on trip Advisor.
You lovely comments mean a lot to us.
It was super to meet you, and to chat to you during your stay.

I do hope that you will manage another trip back to Grove House sometime in the not too distant future.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年7月12日的点评

我们在这里住了三个晚上。这里有着很好的地理位置,靠近奥本。我们的女主人凯伦把我们照顾得很舒服,让我们吃得也很好,早餐的菜单是那么的诱人。我们在这个精心布置的房间里都睡得很好,我们把树林小屋列入了我们一定要再次住宿的酒店之一。

感谢 Anne A
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
KarenOby,Grove House 的 Owner,回复了这篇点评2016年7月21日已回复
Google 翻译

Dear Anne,

Thank you for your lovely review after your 3 night stay at Grove House with your family.

I am pleased that you liked the design of our newly designed bedrooms, and that the extensive gourmet breakfast went down well each morning.

It was so lovely to have you all as guests for the few days, and I am delighted to read that Grove House has been added to your ' Must visit again ' list.

I do hope that you enjoyed the rest of your break up north, and that your family had a safe journey back to America.

I would like to take this opportunity to thank you for choosing Grove House.

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