Francois Poletti，苏梅岛瓦娜贝莉豪华精选度假酒店 的 General Manager，回复了这篇点评
回复时间：2024年3月4日
Dear 664yangg,
We are absolutely thrilled to hear that your recent stay at Vana Belle was an unforgettable experience! Thank you so much for taking the time to share your feedback with us.
It brings us immense joy to know that you consider Vana Belle to be the best island hotel you have ever stayed at. We're delighted that you appreciated the thoughtful design of our hotel. It's wonderful to hear that you found our rooms luxurious with great layouts and views.
While we regret that we couldn't accommodate an upgrade for your room this time, we're pleased that our team was able to arrange the best possible room for you, and that you had a very good experience overall.
We're glad you enjoyed our exclusive beach. It's heartwarming to hear that you found our service team to be very professional, and we'll be sure to pass along your kind words to Pum for her considerate service.
Thank you for already looking forward to your next visit. We can't wait to welcome you back to Vana Belle for another unforgettable stay!
Roberto Troia，苏梅岛瓦娜贝莉豪华精选度假酒店 的 Guest Services / Front Office，回复了这篇点评2024年9月18日已回复
Google 翻译
Dear SophieIU7967GD,
Thank you for sharing your delightful experience with our DIY bath salt activity! We're glad to hear that you enjoyed the process, from mixing the ingredients to the lovely aromas of lemon and lemongrass. It’s wonderful that you and your husband had such a fun time together.
We appreciate your recommendation and hope you enjoy using the bath salts at home! We look forward to welcoming you back for more memorable experiences.
