Dear xip2016,

Thank you for sharing your experience at the hotel! It's wonderful to hear that you found the hotel beautiful and stylish, with its warm wooden structure adding to its charm.

The friendliness of the staff and their willingness to go above and beyond to accommodate your requests is a testament to their dedication to guest satisfaction. It's great to know that they helped you make the most of your fishing experience, even when the weather didn't cooperate. The fact that they guided you to buy fishing tools locally and assisted with processing your catch shows their commitment to ensuring you had a memorable time.

Your observation of the hotel's attention to detail, from the carved beams and painted pillars to the small touches that reflect Thai style, highlights the thought and effort put into creating a unique and immersive experience for guests.

A rich and satisfying breakfast selection is always a plus, and it's wonderful that it meets your expectations.

Lastly, it's heartening to hear that your check-in experience was excellent and provided a delightful alternative to the rainy weather. Thank you for sharing your positive feedback, and we hope to welcome you back for more great experiences in the future!

Respectfully yours,

Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Dear osbleu,

Thank you so much for taking the time to share your wonderful experience at our resort, and for choosing to return for a second visit! It's great to hear that you appreciate the unique Thai-style wooden structure and all the amenities the hotel has to offer.

It sounds like Santhiya offers a comprehensive range of activities and facilities for guests to enjoy, from the spa, restaurants, and children's activities to Muay Thai gyms and Thai cultural experiences. Your mention of the enthusiastic staff reflects positively on the hotel's commitment to providing excellent service.

The panoramic mountain and sea views from every room, as well as the infinity pool and breakfast room, must have made your stay even more memorable. It's fantastic that you found the hotel to be a great value for money, and it's reassuring to know that there are convenient options nearby for essential items like diapers and children's beach toys.

It's lovely to know that you gave a special shout-out to Orly from the breakfast department and MAR from the SPA department. Acknowledging the staff members who made your stay exceptional is a thoughtful touch.

Once again, thank you very much for your positive comment and we look forward to welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Customer Service Center
Santhiya Koh Yao Yai Resort & Spa