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Packie M
5.0 分,共 5 分2016年9月9日点评通过移动设备发表
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.co.uk查看原文
DannySukomol圣思雅瑶亚岛Spa度假酒店Deputy Managing Director,回复了这篇点评
回复时间:2016年9月12日
We believe you enjoyed Koh Yao Yai destination where is quiet and peaceful with natural beauty surroundings . The disadvantageous of our location is the cost of transportation which will top up our hotel suppliers cost such as food, gasoline and etc. caused our services are higher than the mainland. However our food selling price is started from THB 200 - 1,500.- , considered not much more expensive than some hotels on the mainland.

We look forward to warm welcoming you back again soon in the future.

Best regards,
Danny Sukomol
Deputy Managing Director
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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2023年10月3日的点评

此次入住的是至尊豪华海景房,3306和3307。房间非常大,阳台上有卧榻和浴缸。唯一的遗憾就是有两棵树,会影响到视线。
尽管和奢华酒店相比,有一定差距,但作为度假酒店,氛围太好了,性价比很高!餐厅价格也合理。房间、餐厅、公共区域都是柚木的氛围,包括穿梭车。
健身房和主泳池在山下,SPA在半山腰。
山上有一间餐厅和无边泳池,景色很美,适合发呆一整天。
要特别推荐的是山下的主餐厅 Chantara,味道好极了,三天全是好评,酒单也很好。Nampan是三天都帮我们推荐菜品的经理,礼貌专业不可多得的餐饮服务专家!

入住日期:2023年10月
旅行类型: 全家游
感谢 richard z
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Customer Service Center Santhiya Resorts and Spas,圣思雅瑶亚岛Spa度假酒店 的 Guest Services / Front Office,回复了这篇点评2023年10月4日已回复
Google 翻译

Dear Z7268TErichardz,

Thank you for sharing your recent experience staying in our Supreme Deluxe Sea View Rooms! We're pleased to hear that you had a spacious and comfortable room, complete with a couch and bathtub on the balcony.

We appreciate your feedback about the trees affecting the view, and while there might be some differences compared to luxury hotels, we're thrilled that you found our resort's atmosphere to be great with excellent value for money. It's wonderful to know that you found our restaurant prices reasonable and that the teak atmosphere in the rooms, restaurants, and public areas added to the overall ambiance of your stay.

The various facilities and amenities we offer throughout the resort, including the gym, main swimming pool, and SPA, are designed to provide a well-rounded and enjoyable experience. We're delighted that you enjoyed the beautiful scenery and found it suitable for relaxation.

Thank you for the special mention of Chantara, our main restaurant, and your praise for the delicious food and wine list. Nampan's professionalism and polite service are greatly appreciated, and we're pleased that he was able to enhance your dining experience.

Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay in the future!

Respectfully yours,

Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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2023年9月5日的点评

酒店非常漂亮有风情,木质结构也很有温度。酒店的员工都很友好,你提的要求他们都会尽量配合满足。我们想去钓鱼,可是因为大雨没法出海就有员工帮我们指导在当地渔具店买了简单工具钓到了一些石斑,餐厅还帮忙加工了,体验非常好! 酒店大大小小的地方你都能看出他们很用心,不管是雕梁画柱般的装潢还是一些小细节,都充满了泰式风情!早餐品类也很丰富,就我也不错。我们的入住体验非常好,完全是雨季不能出海的救赎!非常非常棒!

房间贴士: 完美!
入住日期:2023年9月
  • 旅行类型: 全家游
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    • 地点
    • 服务
感谢 XI P
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Customer Service Center Santhiya Resorts and Spas,圣思雅瑶亚岛Spa度假酒店 的 Guest Services / Front Office,回复了这篇点评2023年9月5日已回复
Google 翻译

Dear xip2016,

Thank you for sharing your experience at the hotel! It's wonderful to hear that you found the hotel beautiful and stylish, with its warm wooden structure adding to its charm.

The friendliness of the staff and their willingness to go above and beyond to accommodate your requests is a testament to their dedication to guest satisfaction. It's great to know that they helped you make the most of your fishing experience, even when the weather didn't cooperate. The fact that they guided you to buy fishing tools locally and assisted with processing your catch shows their commitment to ensuring you had a memorable time.

Your observation of the hotel's attention to detail, from the carved beams and painted pillars to the small touches that reflect Thai style, highlights the thought and effort put into creating a unique and immersive experience for guests.

A rich and satisfying breakfast selection is always a plus, and it's wonderful that it meets your expectations.

Lastly, it's heartening to hear that your check-in experience was excellent and provided a delightful alternative to the rainy weather. Thank you for sharing your positive feedback, and we hope to welcome you back for more great experiences in the future!

Respectfully yours,

Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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2023年9月2日的点评 通过移动设备发表

这是我们第二次来这家酒店。

Santhiya 是一家纯木质结构的酒店,非常有泰式风情。这里拥有SPA馆,4家餐厅,儿童活动中心,纪念品商店,泰拳馆 ,泰舞课,泰式料理课程,非常丰富

每一位工作人员都非常热情。

每一个房间都是山景海景房。

强烈推荐大家住这里,

喜欢这里的无敌海景无边泳池 和无敌海景早餐厅

酒店周边还有很多超市 药房 ,可以找到尿不湿 和儿童沙滩玩具。

普吉岛周边的信价比之王!

感谢早餐部的Orly,和SPA部的MAR 。

入住日期:2023年8月
旅行类型: 全家游
感谢 osbleu
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Customer Service Center Santhiya Resorts and Spas,圣思雅瑶亚岛Spa度假酒店 的 Guest Services / Front Office,回复了这篇点评2023年9月4日已回复
Google 翻译

Dear osbleu,

Thank you so much for taking the time to share your wonderful experience at our resort, and for choosing to return for a second visit! It's great to hear that you appreciate the unique Thai-style wooden structure and all the amenities the hotel has to offer.

It sounds like Santhiya offers a comprehensive range of activities and facilities for guests to enjoy, from the spa, restaurants, and children's activities to Muay Thai gyms and Thai cultural experiences. Your mention of the enthusiastic staff reflects positively on the hotel's commitment to providing excellent service.

The panoramic mountain and sea views from every room, as well as the infinity pool and breakfast room, must have made your stay even more memorable. It's fantastic that you found the hotel to be a great value for money, and it's reassuring to know that there are convenient options nearby for essential items like diapers and children's beach toys.

It's lovely to know that you gave a special shout-out to Orly from the breakfast department and MAR from the SPA department. Acknowledging the staff members who made your stay exceptional is a thoughtful touch.

Once again, thank you very much for your positive comment and we look forward to welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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Tripadvisor 中国会员
2023年8月15日的点评

入住日期:2023年8月
旅行类型: 独自旅行
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Customer Service Center Santhiya Resorts and Spas,圣思雅瑶亚岛Spa度假酒店 的 Guest Services / Front Office,回复了这篇点评2023年8月15日已回复
Google 翻译

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Tripadvisor 中国会员
2023年7月13日的点评

入住日期:2023年7月
旅行类型: 独自旅行
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
Customer Service Center Santhiya Resorts and Spas,圣思雅瑶亚岛Spa度假酒店 的 Guest Services / Front Office,回复了这篇点评2023年7月14日已回复
Google 翻译

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Tripadvisor 中国会员
2019年12月9日的点评 通过移动设备发表

入住日期:2019年12月
旅行类型: 商务行
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
OnlineTeam,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评2019年12月10日已回复
Google 翻译

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