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1 - 6 条点评,共 3,585 条
2周前点评 通过移动设备发表

住的很舒适,设施很好,服务非常棒!Spa也超棒!性价比超高的酒店,一家人,情侣,或者一个人发呆都是完美的选择!有不同餐厅,晚上坐在沙滩吧,品尝美食,再喝一杯,吹着清凉的海风,听着海浪有节奏的声音,配上音乐就可以沉浸其中,什么都不想,就体会假期的快乐,简直太完美了!白天躺在沙滩椅上,来一杯美味的鸡尾酒,晒着太阳,欣赏着无边的海景,仿佛生活在此地一样,尽情的浪费时间,感觉很美好!总之一定要来体验一下!

入住日期:2019年9月
旅行类型: 独自旅行
感谢 Susan-CDF
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
graiphat,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评回复时间:2周前
Google 翻译

Dear Khun Susan-CDF,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page, It is very much appreciated. We are glad to know that you had amazing experiences during your recent stays with us.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are pleased to know that you enjoyed our friendly atmosphere, restaurants, services, property, facility and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai (opening in November).

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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TripAdvisor 中国会员
2019年8月15日的点评 通过移动设备发表

入住日期:2019年8月
旅行类型: 情侣游
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
graiphat,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评2019年8月18日已回复
Google 翻译

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评 通过移动设备发表

每个员工都没有服务意识。别笑。工作人员就是不礼貌,也很粗鲁。酒店管理服务很差。在酒店休息的时候仿佛置身地狱。不开心。如果你从大厅退完房,工作人员会马上走开。他不会为你服务的。你得自己走出旅馆去到停车场。我从来没有见过这样对待客人的酒店。这是一次很差得体验。我再也不会住这了。我不会推荐我的朋友或熟人住在这里。如果有人需要详细信息,可以跟我联系。phromphassorn.winai@gmail.com

感谢 phromphassorn001
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
graiphat,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评2019年7月17日已回复
Google 翻译

Dear Khun Phromphassorn001,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island. Thank you for sharing your review for us via our TripAdvisor page.

Thank you so much for choosing u as your holiday destination.

Please accept our sincerest thanks for the time that you took to write and share feedback of your stay at our resort on TripAdvisor.

In the meantime, we are sorry to read that you had a disappointing experience of the service.

we do apologize for our service that it didn't meet your expectation. Please rest assure that your feedback means a lot to us. We take it very seriously and share it with all departments, especially Front Office Team for immediately improvement.This helps us to improve our services standard.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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2019年6月23日的点评

一家三口,定的皇家泳池别墅。楼下房间比较潮湿,所以只用到楼连接泳池的主卧。工作人员都很NICE,CHECK IN 和 CHECK OUT的时候都会帮忙拿行李,我们走的时候是定的酒店的船+车。风景基本和网站上看到的没有区别哦。很放松的假期,每天就是游泳、吃吃喝喝、看看美景,十分惬意。
交流的话需要用到英文,但沿着酒店的海滩过去,有海鲜排档,那里的摊贩会中文。有烧烤之类的,但是酒店吃的也不贵,味道也好!
总之,十分推荐!

入住日期:2019年5月
  • 旅行类型: 全家游
    • 优惠度
    • 地点
    • 服务
感谢 YinqiChen
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
graiphat,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评2019年6月23日已回复
Google 翻译

Dear Khun YinqiChen,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page. We are glad to know that you had amazing experiences during your recent stays with us.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are happy that you enjoyed our property, services, restaurants, infinity pool, family-friendly atmosphere, and our staff truly impressed you. We are delighted to hear your stay with us was satisfactory.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai (opening in November).

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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2019年6月9日的点评 通过移动设备发表

所有设施都很好 车船接驳好 酒店里面的车接驳也很好 服务一流 餐厅也不错 价格有一点点贵但物超所值
我和男朋友有一晚在码头餐厅看日落 太漂亮了 都被溶化一样!
这酒店留2天就好了 总体来说是来chill 轻松一下 活动不多
酒店里有做按摩的地方 非常棒 服务好
房间的设计也很thai style
海滩有点脏 有点失望 以为是水清沙幼的那种
酒店还蛮贴心的 还准备了一个沙滩包包给我们 方便到处游玩 而且也很漂亮 很match酒店的style

感谢 ernestinehop
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.co.uk 查看原文
graiphat,圣思雅瑶亚岛Spa度假酒店 的 Customer Service Center,回复了这篇点评2019年6月10日已回复
Google 翻译

Dear Khun Ernestinehop,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing your excellent review for us via our TripAdvisor page. We're pleased to know that you had amazing experiences during your recent stays with us.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

Once again, Thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai (opening in November)

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

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