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Xiangyue G
海伦吉利氛围度假村的点评
2024年4月26日点评
入住日期：2024年4月旅行类型：情侣旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Ali Shakir ，海伦吉利氛围度假村 的 Other，回复了这篇点评
回复时间：2024年4月27日
Dear Xiangyue G,
Warm Greetings from OBLU NATURE Helengeli by SENTIDO!
We are so grateful to hear that you had a relaxing holiday and enjoyed the exceptional level of hospitality services of the resort, with amazing water villa, beaches, snorkeling in our house reef and the variety of delicious food provided by our culinary team at Spice restaurant. I believe the genuine hearts of our team are truly reflected in each and everything that we do to make our guests feel at home while with us. I will extend your gratitude to all our team members for their excellent hospitality service and for exceeding your expectations.
We look forward to welcoming you back again to this lovely nature island for more unforgettable experiences.
❤️ From Team OBLU
Regards,
Ali Shakir
General Manager
Warm Greetings from OBLU NATURE Helengeli by SENTIDO!
We are so grateful to hear that you had a relaxing holiday and enjoyed the exceptional level of hospitality services of the resort, with amazing water villa, beaches, snorkeling in our house reef and the variety of delicious food provided by our culinary team at Spice restaurant. I believe the genuine hearts of our team are truly reflected in each and everything that we do to make our guests feel at home while with us. I will extend your gratitude to all our team members for their excellent hospitality service and for exceeding your expectations.
We look forward to welcoming you back again to this lovely nature island for more unforgettable experiences.
❤️ From Team OBLU
Regards,
Ali Shakir
General Manager
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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Go826369
1
通过移动设备发表 
浮潜非常棒的地方，但是沙滩不算细腻，自助食物种类不多，亚洲食物非常少，以印度食物为主很辣。水屋蚊子比较多，沙屋就已经很不错了，还有寄居蟹和咕咕鸟。
除了蚊子和自助食物之外，还有不足的就是最后一天离开不包中餐，12:00就得退房，导致离岛和退房时间之间无处可去，还得饿肚子，上飞机之前在本岛也没时间去吃饭，非常尴尬。
还有一点在离开之前,让填一个内部和外部的评价问卷，然后这个Trip advisor上面必须要最小200个字.
入住日期：2024年12月
询问关于 海伦吉利氛围度假村 的问题
感谢 Go826369
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Alain Trefois，海伦吉利氛围度假村 的 Other，回复了这篇点评2025年1月1日已回复
Dear Go826369,
Greetings from OBLU NATURE Helengeli by SENTIDO!
Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the snorkelling experience, and we appreciate your kind words about our beautiful beach. We also acknowledge your feedback regarding the food variety, particularly the limited selection of Asian dishes, and the spiciness of the Indian food. Your comments are valuable to us, and we will certainly review the food offerings to ensure we provide a wider range of options to cater to our guests' preferences.
We apologize for any inconvenience caused by the mosquitoes around the waterhouses and the lack of food options on your last day. We understand how frustrating this must have been, especially with your early departure. We will work on improving our services to ensure that all guests have a seamless experience, even on their check-out day.
Regarding the questionnaire, we sincerely appreciate your willingness to share your experience, and we will take your suggestions into account as we continuously strive to improve our guest experience.
Thank you again for your valuable feedback. We hope to welcome you back to Helengeli for another memorable stay!
Best Regards,
Alain Trefois
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。