我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (310)
筛选点评
310 条结果
旅行者评分
146
92
28
19
25
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
146
92
28
19
25
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 310 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

我住过一些五星级的酒店,这一家的设施很便利很棒,我们的房间设计成和游泳池相通,从房间就能看到大海和游泳池。客户服务很好,尤其是对我们从菲律宾来的客人。需要改进地方是杀虫,我们呆的房间不够干净。自助早餐只比普通酒店的好一点,但是度假村里其他餐馆的食物都很贵,超出了我们的预算,食物的种类很少,他们需要多加些菜的种类。我儿子把他的枕头落在了酒店,酒店有我们的联系方式,但却没有联系我们任何人。我一周前向他们发了一封电子邮件,直到现在我还没有收到回复。如果总分是10分,只能给他们打6分。

感谢 Theresa Fe P
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Theresa,

Thank you for sharing with us a review during your most recent stay with us. Please allow me to apologise for the delay in our response and for not contacting you right away in terms of our lost & found items. Please know that I have sat down with our housekeeping and front office team to ensure this does not recur and to improve our services from arrival to post-stay.

We have sent out an e-mail to confirm if we have the right pillow on hand so we may send it over as soon as possible.

We are truly sorry for this, Mrs. Doyo. We are very grateful for your commendation and feedback for improvement. We hope to get an opportunity to restore your impression of your overall experience during your stay with us.



Sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2019年8月7日的点评 通过移动设备发表

我在酒店住了4晚(2019.08.03-2019.08.07),虽然电话在房间没有讯号,前2天还可以用WIFI上网,可是后2晚的WIFI经常断线,就算显示WIFI 连上了,还是无法上网。

关于订车
我在早上约10:00在前台订车,订了13:45去码头(6人+5件行李),可是车子迟到了。

13:40 我们到达大堂,问工作人员车子是否正在来,他们才打电话找车过来,
14:05 有一台5人车到了酒店,工作人员叫节们上车,可是我们有6个人和5件行李,根本无法上车。最后他们才重新叫一台van来送我们到码头
14:15 van到达酒店
14:55 到达码头

如果你是去机场或是码头,千万不要在酒店订车!你的行程很大机会被延误,而令你错过航班!

感谢 mia92100
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评2019年8月10日已回复
Google 翻译

Dear mia9210,

I am so sorry to hear that we fell short on our standards during your most recent stay with us. Please know that we have taken note of your concerns with the WiFi and transportation and I am truly sorry for the inconvenience that this has caused to your holiday.

Your feedback is extremely important to us and we are currently looking in to the issue to ensure this does not recur. We hope to get the opportunity to restore your faith in our hospitality. Again, our sincerest apologies, Mia.


Yours sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月13日的点评

我因公要在薄荷岛呆几天,我很高兴选择了薄荷岛豪华度假酒店作为落脚之地。整个酒店、房间、泳池和餐厅的环境都很独特。我特别感谢埃德温·佩里亚,餐饮顾问和服务员玛琳以及其他员工的的友好服务和热情款待。船屋里的牛排上等美味!我一定会在我即将到来的旅行中再次预订这里。

感谢 Len T
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评2019年7月16日已回复
Google 翻译

Dear Len T,

It was such a pleasure having you and thank you for choosing to stay with us! We are ecstatic to hear that you fully enjoyed your holiday with us and found time for leisure amidst the business trip.

Thank you so much for acknowledging our team associates, especially Edwin & Marlene, who are always on hand to ensure that our guests are well-taken care of! One of our key priorities is to provide the friendliest & most engaging services and we are glad that we met that with you.

It was so wonderful having you and we look forward in welcoming you back!


Yours sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月15日的点评

一个美丽的度假村,为所有年龄段的儿童提供丰富的活动。我一定会再来这个度假胜地……我的孩子们非常喜欢它……员工很乐于助人……谢谢你让我们的假期如此美妙……

感谢 Shsjk
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评2019年6月23日已回复
Google 翻译

Dear Shsjk,

Thank you so much for your humbling review! We are ecstatic to read that you enjoyed your stay with us and the kids loved their holiday in Bohol, too!

The pleasure is all ours! Thank you for staying with us and we look forward in welcoming you back!


Yours sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
2019年6月12日的点评

我们非常喜欢房间海景,你可以在那一整个下午的宁静海岸。饭店经理Dave 也很热心地处理一些个人问题,随时与我联席并给予协助。沙滩上的躺椅提供很好的遮阳,让你同时吹着让你同时吹着海风但却可以逃离烈日的酷晒。饭店接驳阿罗纳海滩的饭店接驳阿罗纳海滩的接驳车也相当方便,若是下起大雨司机会协助乘客撑伞下车。

感谢 Andrew777kao
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评2019年6月23日已回复
Google 翻译

Dear Andrew,

Thank you so much for sharing a review during your stay! We are glad to read that you enjoyed the quiet ambiance of the resort for a much needed serene holiday!

Thank you for mentioning our team associates, most especially Dave, who is always on-hand to ensure you are well-taken care of. One of our key priorities is to provide you with the most courteous and friendliest services, and we are glad we met that with you!

It was such a pleasure having you with us, Andrew! We hope to welcome you again.


Yours sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评 通过移动设备发表

这家度假酒店可能是我最喜欢住的地方之一。我们喜欢这里的环境和设施。工作人员非常随和,特别是食品厅的工作人员,他们非常专心。那里有一位工作人员叫罗斯,她面带微笑,平易近人。我希望有一天我能再见到她。这里的食物真的超级好吃!我们真的住得很开心。一时分不清是梦境还是现实,哈哈哈,都是真实存在的呀。非常感谢。

感谢 Mardy S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
behotelsandresorts,薄荷岛豪华度假酒店 的 Resort Manager,回复了这篇点评2019年6月22日已回复
Google 翻译

Dear Mardy S,

Wow! What a humbling and joyful review to read. Thank you so much for sharing this with us! Thank you for mentioning our team associates, most especially Rose, who are always on-hand to ensure our guests are well-taken care of. She relays her gratitude for complimenting her services.

It was truly wonderful having you with us and we are glad you had a memorable time during your stay. We hope to see you again soon!


Yours sincerely,

Pearl Lorraine Yang
Resort Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评