Dear Neuro D
Thank you for choosing our hotel and sharing your thoughts of us on TripAdvisor. The private beach of Kata Noi is indeed quite a difficult step down. I am sorry for the inconvenience in the vintage design may have caused you.
This part is no excuse but I really wished you told us the beds were uncomfortable as it was intended to keep a good sleeping posture to reduce back pains. A soft bed topper would have been installed for you if we knew. But again this must have been our fault entierly for not having a note left in the rooms.
I hope that in the future you would come visit us again.
Best regards,
Chanatchaya B. (Nidnoi)