我很抱歉说我们在这个度假村的房间不是很好。 我们有一个顶楼公寓，享有美丽的景色，舒适的床，但是就是这样。 冰箱泄漏，这个单元闻起来有发霉的气味，尘土飞扬的家具，破的灯的开关，滑动门不滑动，无排风扇，松动的马桶座，马桶刷架让人恶心，光线阴暗，很多虫子。 我有照片证明以上。 我们确实有一个户外温泉，但它没有工作，并被告知这不是我们交易的一部分。 我有自己的出租物业，并已经到处去旅行，有些女士已经清理了汽车旅馆，所以我们有理由不满意我们的房间。 我住在其他奥克斯公寓，他们太棒了。
Thank you very much for taking the time to tell us about your experience at the Oaks Seaforth Resort. It is only through feedback as such that we can ensure we do better each time.
We are truly sorry that your experience did not meet your expectations. The room you stayed in is underdoing inspections accordingly as per what is said in this feedback. I also thought I would clarify that we do have exhaust fans in the bathrooms that operate automatically. Regarding the other issues you mention, I wish you had reported them while you were here as we could have offered you a room move or if possible amend them instantly for you. After speaking to the staff on duty, we did inform you that we do not advertise outdoor spas because they are not operational. Having said this, most penthouses do not have outdoor spas. For this I must apologise as it seems that seeing one gave you greater expectations. We have aim to propose to the owners to have them completely removed in the near future.
On the other hand, we are glad you enjoyed the location of the room, the view and the beds and again thank you for your feedback. Next time you stay with us.
Thank you for taking the time to review your stay at Oaks Seaforth. We greatly appreciate you choosing to stay with, even if for only 1 night. We do have many ocean view room available here at the resort, so please look at all the rooming options when planning your next visit.
Hopefully you will get a chance to return soon and have some time to laze around the pool and utilisae the facilkites we have on offer.
Thank you again for staying.