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1 - 6 条点评,共 472 条
2020年2月24日的点评 通过移动设备发表

酒店位置偏远,必须要靠出租车出入。

房间设施,泳池很好,客厅直连接泳池部份,所以没有冷气,全屋只有房间里才有冷气。设施保养不好,开始有点旧。

Room service食物很好,价钱不贵。

早餐食物是半自助式的,餐厅本身有很多乌蝇,所以半自助式的部份不敢吃,餐点来到的时候也要快快进食,所以早餐吃得很赶。

Spa比较贵而且不是很到位,还会比原定时间提早按完。不过只要你跟他们说,他们会为你补回时间。

感谢 Hazel_L01
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2020年2月24日已回复
Google 翻译

Dear Hazel_L01,

It was great opportunity to have you at Hideaway Villas Bali recently and happy to learn that you like the villa with it's swimming pool as well as our room service food. The resort location is not on the main street however it is easily accessed by any mode of transportation. Hidden from the noise and surrounded by trees and garden. About the flies, we are working with the expert using nature friendly approach to control them. I am sorry to hear that this has caused some issue for you in our restaurant. I have addressed this to the department concerned so that we can better manage the issue. Thank you for your opinion on our Spa which has been an input for us to continue providing the best services.

Hazel_L01, appreciate you sharing your thought on us, and when your trip to Bali is coming please do let us know so that we can be prepared for you.

Regards,

Hubertus Gede

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2019年8月14日的点评

这家酒店的房间很漂亮,还有一个漂亮的私人游泳池,视野很好,浴室很宽敞。这里服务也很好,但在清洁方面有一些小问题。我们用了浴缸,当浴缸里的水有点溢出来的时候,浴室地板上也有一些昆虫的尸体和粪便溢出来;我们马上向酒店告知了这个情况,酒店员工把它们清理干净了。酒店甚至赠送我们免费的漂浮早餐来表示对这一问题的歉意。不要误会我的意思哦,这里的卧室、游泳池和大厅区域都很干净。我想他们只是忽略了浴室的橱柜。总的来说,这家酒店很棒,我很想再住一次。这里的早餐好极了。酒店所在的位置距离周日海滩俱乐部和欧米亚(Omnia)只有15分钟的车程,距离“单身芬恩”也只有20分钟的车程。

感谢 briantc888
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2019年8月19日已回复
Google 翻译

Dear brian c,

It was great having you with us recently and happy to learn that despite the minor issue from our bath tub, everything else was excellent. On behalf of the team I apologize for the oversight. In addition, love to hear that you liked our breakfast especially the floating breakfast as well as other facilities in the room from the private pool to our living room include the staff who provided the service.

Brian, as much as you, we are also looking forward to welcoming you back, and hopefully in the not too distance future.

With regards,

Hubertus Gede

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2019年7月19日的点评

虽然这是我第一次来乌鲁瓦图和巴厘岛,但我在这里玩得很开心。我一定会再来这座度假别墅,真心感谢这里周到体贴的3名员工——Surya, Satria 以及Intan,谢谢你们的热情服务~!

感谢 Shonnkrishtravels
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2019年7月22日已回复
Google 翻译

Dear Shonnkrishtravels,

Thank you for choosing Hideaway Villas Bali on your first experience into the area and excited to know that you had a great time with us. Appreciate your vote to 3 of our team members and I have personally passed your comment to them. I also admit that they are amazing!

Once again thank you for sharing your experience through this forum and really look forward to your return for another celebration!

With regards,

Hubertus Gede

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2019年7月4日的点评

住在这间别墅真的感觉太好了。非常非常干净,员工都十分友善,而且努力满足客人所有的需求。如果你想尝试一次丰富的早餐,也想知道巴厘岛哪里最棒,可以问问Surya, 他可以回答你所想知道的一切问题

感谢 Hendrik L
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.de 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2019年7月7日已回复
Google 翻译

Dear Hendrik L,

Thank you for your quote "best villa". Really great to know that you enjoyed your recent stay with us at Hideaway Villas Bali. Surya is indeed our role model and really happy to continuously hear that he was there for all your need. Be sure that I have passed this great comment to him for his consistency.

See you again at Hideaway Villas Bali hopefully very soon.

Regards,

Hubertus Gede

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2019年6月5日的点评 通过移动设备发表

我和我的同伴住在只有一间卧室的别墅里,我们对住宿和提供给我们的服务非常满意。我为同伴庆祝她的生日,在她生日那天,我们享用了一顿美味的漂浮早餐,还和全体员工击掌庆祝。别墅外面很安全,让人内心平静,在我们逗留期间,每次我们进进出出,员工们都很友好。接待处的员工每天早上总是热情地提供早餐,厨师们的食物做得很好。一个特别的工作人员苏亚每次为我们服务时都很尽心,礼貌而且及时,他的工作非常出色。我们会向任何想要体验天堂的人推荐巴厘岛世外桃源别墅的。

感谢 JezLynch
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2019年7月22日已回复
Google 翻译

Dear JezLynch,

It was wonderful having the opportunity to accommodate you during your partner's birthday and delighted to hear it turned out to an amazing experience.

The team is our key to success in delivering an unparalleled service and I am so proud to be part of it. Surya is second to none, he consistently proving himself a champion within the team and inspires others. He has no hesitation to go extra mile and ensure every guest gets our warm attention.

Thank you for recommending us, and if your travel to the island is coming, please contact us directly so that we can arrange another personalize experience for you.

With regards,

Hubertus Gede

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2019年5月25日的点评 通过移动设备发表

酒店不错,非常安静,露台很棒,但是视野取决于你住在什么样的房间,一些房间会被在前面的其它房子挡住,健身房很小,只有三台器械,而且没有自由负重,员工都非常细心,入住流程可以加快一些。

感谢 Ced006
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.fr 查看原文
Hubertus_Gede,巴厘岛世外桃源别墅 的 General Manager,回复了这篇点评2019年7月7日已回复
Google 翻译

Dear Ced006,

Thank you for choosing us to stay during your recent holiday as well as sharing your feed back through this forum. The villas provide different environment as we have green garden around as well as cliff top view. I appreciate your feed back on our gym facilities which we are looking at possibilities of making it better suit the needs. In addition, I have discussed with department concerned on the check in process to be more efficient so that all run smooth.

Once again thank you for staying with us, and should your travel brings you back to the area, do let us know directly as we look forward to welcoming you back.

Regards,

Hubertus Gede

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