Dear Guest,
We have read your review and we would like to thank you for it. Your feedback contributes to the continuous improvement of our customer service.
We would like to inform you that we have iron and iron board for free at disposal for guests, you just have to ask for it at the front desk.
We are focused on our guests satisfaction, so we take into consideration your comments about the air conditioning which is going to be double checked by an external company.
Looking forward to welcome you again soon,
Lucas G.
General Manager