Greetings from Avani Sepang Goldcoast Resort and many thanks for reviewing your stay with us and please accept our humble apologies on the inconvenience caused on this occasion. While we strive to provide impeccable service and facilities for all our guests, we are disappointed to learn that we have failed to meet your expectation and provide you with the Avani hospitality.
Please be assured that the issues you highlighted have been addressed and investigated for improvements.
Once again, we genuinely appreciate your feedback as this will enable us to improve our services further to ensure that our guests have a pleasant experience with us. We sincerely hope that you will give us another opportunity to be of service to you and to regain your trust in Avani Sepang Goldcoast Resort.